Kathleen is UX research lead in the Media division of Schibsted, driving research for the product development of the largest online newspapers in Sweden and Norway. She is a Dutch national currently based in Stockholm and has worked with UX research for over a decade. Her broad interest in the interactions between people and technology has informed the variety of her work experience, from research for the development of accessible music services to document management systems for offshore engineers. Her main aim with UX research is not so much understanding end users, but mostly having an impact on the product development team by encouraging them to learn about these users.
She also teaches UX research workshops at Berghs School of Communication, and hosts the UX Research Meetup group for the research community in Stockholm.
Kathleen will talk about The GDPR challenge: mixed methods in action.